Refund & Cancellation Policy
Effective Date: 04 June 2025
Company Name: MyWPHosting
Website: www.mywphosting.com
At MyWPHosting, we aim to provide high-quality WordPress hosting services and complete customer satisfaction. However, if you are not fully satisfied, please review our refund and cancellation terms below.
1. Refund Policy
✅ Eligible Products
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Shared Hosting Plans
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WordPress Hosting Plans
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VPS Hosting Plans
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Domain Services (only if specified)
💰 Money-Back Guarantee
We offer a 7-Day or 30-Day Money-Back Guarantee on hosting services (as per your plan). If you are not satisfied within this period, you may request a full refund.
Conditions:
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The refund request must be submitted within the eligible period.
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Refunds are only applicable for first-time purchases (renewals are non-refundable).
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Refunds exclude setup fees, domain registration charges, SSL certificates, and third-party software.
2. Non-Refundable Items
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Domain names (including renewals and transfers)
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SSL certificates
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Custom services or technical support work
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One-time setup or migration fees
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Add-ons purchased with promotional discounts
3. Cancellation Policy
You may cancel your service at any time by logging into your client area or by contacting our support team.
🔄 Before Billing Cycle
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If you cancel before the next billing date, your service will be terminated at the end of the current cycle.
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No refund will be issued for unused time after the refund window has expired.
🧾 Automatic Renewals
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Hosting services are renewed automatically unless cancelled manually before the renewal date.
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Cancellation requests after auto-renewal are not eligible for refunds.
4. How to Request a Refund or Cancellation
To request a refund or cancel a service, contact our billing department via:
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Email: [[email protected]]
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Support Portal: [support.yourdomain.com]
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Phone: [Your Support Number]
Please include:
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Your full name
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Registered email address
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Invoice/order ID
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Reason for cancellation/refund
5. Processing Time
Approved refunds will be processed within 7–10 business days and returned via the original payment method.
6. Policy Changes
[Your Hosting Company Name] reserves the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page.
Need Help?
If you have any questions regarding our Refund or Cancellation Policy, feel free to reach out at:
📧 Email: [email protected]
📞 Phone: [Your Contact Number]